User Guide & Tutorials

Learn how to set up and operate key areas of the Onguard patrol monitoring platform with step-by-step video guides and written walkthroughs.

Desktop Application

Control Room Monitoring is provided via the desktop web app. Manage your operation and setup from here.

Mobile App

A condensed view of your operation at your fingertips. Access monitoring, T&A, OB entries, supervisor reports, and more.

OG-66 Patrol Radio

The workhorse of your operation is the OG-66 4G-LTE patrol radio. It prompts the officer to do patrols, stay-awake, and provides PTT.

Device Setup

Patrol Schedule

The benefits of our patrol scheduling system for streamlined security and guard efficiency.

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Volume Control

Remotely set a device's default volume. Even if the officer turns down the volume, it will soon return to your default volume.

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GPS Geofence

Geofence your devices into multiple stay-in or no-go zones and get alerted when a device breaches a zone.

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NFC Points

Learn how to manage NFC patrol points and how to replace them if they go missing or are damaged.

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Allocate Devices To Sites

Learn how to allocate your devices to their respective sites. A site can have as many devices on it as required.

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Live Battery Monitoring

Battery levels for all your devices are reported live and available on the controller monitoring stack and in the reports (last 24hrs).

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Controller Monitoring Stack

Controller Stack Introduction

The Onguard Dashboard simplifies device management and monitoring. Get a brief overview of the controller stack.

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Monitoring Stack

The monitoring stack enables real-time tracking, issue detection, and management.

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Monitoring Actively VS Reactively

Optimize monitoring with proactive views or critical alerts using the controller dashboard.

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Broadcast Messages

Broadcasting from the controller monitoring stack sends audible, clear messages to devices.

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Observation Book Entries

Create OB entries directly from the controller monitoring page. Learn how to capture accurate event details for record keeping.

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Reports & Device History

Learn to monitor device history, analyze patrols, interpret metrics, and improve operations. Our state-of-the-art reporting system brings information to your fingertips.

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Notifications & Supervisors

Push Notifications

Receive push notifications straight to your phone when certain events occur. Configure exactly what you want alerts for, such as missed patrols or panic button activations etc.

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Remotely Monitor Device Start and Shutdown

Receive controller stack alerts and/or push notifications whenever a device is switched on or shut down.

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Supervisors

Supervisors can perform spot-checks at sites using the in-app checklist. Learn how to set up a supervisor.

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Time & Attendance

Adding Personnel

Load all your personnel on the system to begin clocking in/out and tracking time & attendance according to your financial month.

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Profile Pictures

Use the mobile app to snap photos and upload to Onguard. Profile pictures of personnel appear on the live attendance page and are used on ID cards.

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Clocking With A Tag

Clock in and out using your standard-issue NFC attendance tag. Any of your OG-66 devices can be used as a clock-in point.

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Clocking With The App

The Onguard app lets managers clock personnel in and out manually if required. It also gives a live overview of staff on site.

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Live Monitoring

Controllers can view live attendance directly from the patrol monitoring page. They can also manually clock personnel out if required.

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Attendance Reports

Pull financial month-end attendance reports for your company or specific personnel. Public holidays, Sunday hours, and night shifts are all calculated for you.

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Administration & Auditing

Audit personnel attendance records and make corrections to shift times where required.

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Personnel Categories

Set normal shift times expected for your different personnel categories and get live overtime alerts on the controller monitoring stack.

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Need Some Help?

Speak with one of our support staff for assistance with setting up your operation, or to answer any questions about a feature.

Call +27 21 701 7777

Contact Support