Adding a supervisor

In this tutorial, we’ll walk you through the process of adding a supervisor to a site using the new Onguard Admin & Monitoring website. Tailored for security companies, Onguard simplifies the management of sites, security staff, and scheduling. By learning how to assign a supervisor to a specific site, you can ensure seamless oversight and streamlined communication, enhancing your security operations.

This step-by-step guide will cover navigating the Onguard Admin dashboard, locating and selecting the site for supervision, adding a supervisor from your staff list, and assigning roles and permissions to support effective site management. Perfect for administrators and managers, this tutorial will help you stay organized and improve your team’s efficiency while ensuring comprehensive security coverage.

Step 1:
Navigate to the left-hand menu and click on Settings.

Step 2:
From the drop-down menu, select Users to add a new user.

Step 3:
Fill in all the necessary details for the new user (e.g., supervisor).

Step 4:
Once the information is entered, scroll down and click Save at the bottom of the page.

Step 5:
Next, scroll back up and click on Role.

Step 6:
Change the user’s role to Customer Manager.

Step 7:
Finally, click Save again.

And there you have it - your supervisor has been successfully added!

Back →