Back to TutorialsNotifications & Supervisors

Push Notifications

Setting up a push notification for alerts is essential for ensuring that critical information is instantly received. By configuring this feature, you enhance real-time responsiveness, allowing the mobile app to send immediate notifications to users when an alert is triggered. This direct alert system ensures that important messages reach the right people quickly, improving both efficiency and safety. Enabling the push message option guarantees that no time is wasted in relaying urgent alerts, which is crucial in high-pressure situations. Once saved, the system is ready to deliver timely notifications whenever an alert is activated.

Step 1:
Navigate to the left-hand menu and select Admin from the dropdown.

Step 2:
Click on Devices and locate the site you’re working on.

Step 3:
Select the device and then click Edit.

Step 4:
In the editing screen, choose Alert Mapping.

Step 5:
You can either add a new alert message or modify an existing one. In this case, we’ll add a push notification to the existing Panic Button Alert.

Step 6:
Click Edit , scroll down, and check the box labeled Mobile App Push Message Enabled for this alert.

Step 7:
Once you click Save , the push notification will be activated and ready to trigger when the alert is pressed or activated.

Back →

Keep learning

More in Notifications & Supervisors

Continue exploring tutorials in this section.

Remotely Monitor Device Start and Shutdown

Receive controller stack alerts and/or push notifications whenever a device is switched on or shut down.

Play Video

Supervisors

Supervisors can perform spot-checks at sites using the in-app checklist. Learn how to set up a supervisor.

Play Video