Last updated: October 28, 2024
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Onguard Service and informs You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
- Application means the software program provided by the Company, downloaded by You on any electronic device, named Onguard.
- Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Onguard, 395 Main Road, Kirstenhof, Cape Town.
- Country refers to South Africa.
- Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Application.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, or assist the Company in analyzing how the Service is used.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Usage Data
- Location
- Voice Recording
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, Location and other diagnostic data.
When You access the Service through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, Location of Device and other diagnostic data.
Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
- User Accounts information
We use this information to provide features of Our Service and to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server, or it may be simply stored on Your device.
You can enable or disable access to this information at any time through the Application settings.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including monitoring the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service.
- For the performance of a contract: the development, compliance, and undertaking of a contract for products, items, or services You have purchased.
- To contact You: via email, telephone, SMS, or other electronic communications regarding updates or informative communications related to the Service.
- To provide You with news, special offers, and general information about other goods, services, and events offered by the Company, unless You have opted not to receive such information.
- To manage Your requests: such as responding to your inquiries.
- For business transfers: in connection with a merger, acquisition, or asset sale.
- For other purposes: such as data analysis, identifying usage trends, and improving our Service.
Sharing Your Personal Information
We may share Your personal information in the following situations:
- With Service Providers: to monitor and analyze the use of our Service or contact You.
- For business transfers: in connection with a merger, sale of assets, or financing.
- With Affiliates: to require affiliates to honor this Privacy Policy.
- With business partners: to offer You certain products, services, or promotions.
- With other users: when You share personal information publicly.
- With Your consent: for any purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only as long as necessary for the purposes set out in this Privacy Policy. We will also retain Usage Data for internal analysis purposes for shorter periods unless used to improve security or functionality or comply with legal obligations.
Transfer of Your Personal Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside of Your jurisdiction. Your consent to this Privacy Policy followed by the submission of such information represents Your agreement to that transfer.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Security of Your Personal Data
We use commercially acceptable means to protect Your Personal Data, but no method of transmission over the Internet is 100% secure.
Children’s Privacy
Our Service does not address anyone under the age of 13.
Links to Other Websites
Our Service may contain links to third-party websites that are not operated by Us. We are not responsible for the content or privacy practices of these sites.
Changes to This Privacy Policy
We may update Our Privacy Policy from time to time. Changes are effective when posted on this page.
Contact Us
If You have any questions about this Privacy Policy, You can contact us:
- By email: info@onguard.com
- By visiting this page on our website: https://www.onguard.com/contact-us
- By phone number: 021 701 7777