Next-Gen user guide tutorials

Welcome to the Onguard User Guide! This tutorial site is designed to help new users navigator latest monitoring and admin platform with ease. Through step-by-step video tutorials, you’ll learn how to efficiently manage security patrols, monitor activity, and utilize the advanced features of the Onguard system. Whether you’re new to the platform or need a refresher, our user-friendly videos will guide you through every essential function to ensure smooth and effective operations.

Customers

Adding a supervisor

In this tutorial we dive into exactly how we add a supervisor to the backend

Device started
or shut down

How to check if a radio is on or off, which is crucial for effective communication.

Push
Notifications

Learn how to set up push notifications quickly for seamless and instant updates.

Sites

Allocate a device to a site

Learn how to allocate a device to a site in just a few steps with this tutorial.

Devices

Setting Up a Patrol Schedule

The benefits of our patrol scheduling system for streamlined security and guard efficiency.

Battery level check

Learn to check radio battery levels in the backend system with easy-to-follow steps.

Volume
Control

Adjusting the volume control to a default percentage to so guard stay aware

Replacing
a point

Learn how to easily replace a point/tag in our step-by-step video tutorial! 

Controller stack

Controller stack introduction

The Onguard Dashboard simplifies device management and monitoring

Monitoring
Stack

The monitoring stack enables real-time tracking, issue detection, and management.

Monitoring proactively vs reactively

Optimize monitoring with proactive views or critical alerts using the controller dashboard.

History of
a device

Learn to monitor device history, analyze patrols, interpret metrics, and improve operations

OB Book entry

Learn how to properly fill out the OB book for accurate record-keeping in our quick tutorial.

Broadcasting a message

Broadcasting sends audible, clear, and auditable messages to site devices.

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