Monitoring device status in the backend is crucial for maintaining operational efficiency and ensuring immediate responsiveness to any issues that may arise. By accessing the ‘Admin’ section and navigating to ‘Devices,’ supervisors can closely oversee the functioning of essential equipment. This process allows them to confirm whether a device is active or has been shut down, which is vital for preventing disruptions in service.
When a device is deactivated, it triggers a notification, empowering supervisors to act promptly and resolve any problems before they escalate. This proactive approach helps maintain seamless operations and ensures that any potential issues are addressed swiftly, thereby enhancing overall productivity and minimizing downtime.
Step 1:
Locate the left-hand menu on your screen. Click on Admin to open the admin options.
Step 2:
From the dropdown menu, select Devices.
Step 3:
Browse through the list to find the site you are currently working on.
Step 4:
Click on the specific device you want to manage.
Step 5:
Click the Edit button to enter the editing screen for the selected device.
Step 6:
In the editing screen, navigate to the Alert Mapping section.
Step 7:
Scroll down to the Alert section to see which devices have been activated or shut down.
Step 8:
Determine whether a push notification needs to be sent based on the alert status.
Step 9:
If a device is shut down, activate the push notification to ensure the issue can be addressed immediately.